It gives me immense pleasure to express my learning from the communication session conducted by Dr. Munnazza, wherein I have learnt how to be an active listener, how to be a good communicator, In fact I should say that my communication and presentation skills have drastically improved after the session. I also learnt professional manner to communicate over phone-calls and related etiquettes. I would like to express deep gratitude to Dr. Munnazza to deliver such a purposeful session.